There is a strong trend in the industry to use de-centralized applications such as ERP systems, CRM databases, IP telephony and backup. Some companies choose a hosted solution at an internet service provider (SaaS) and others are centralizing to corporate headquarters maybe via Citrix® or other thin client technologies. The bottom line for both scenarios is a reduced IT burden in the branch offices and the ability to gather IT skills centralized.
Slow response times to these hosted or centralized applications are a source of irritation for both employees and customers and more importantly reduces productivity. The guilty party is often an overburdened internet, which produces poor response times and ruins the quality of calls made using an IP phone.
Many believe, wrongly, that the solution is to crank up the bandwidth, which is why more and more companies end up with an over dimensioned internet connection at an over dimensioned price. But why invest in a six-lane highway?
Access to hosted applications and security updates can easily run smoothly side by side – even when the pressure is on.
The solution is intelligent bandwidth management. SmartShare Systems’ products monitors and analyses employees’ behavior on the internet in a fraction of a second and makes sure that every single user is allocated the amount of bandwidth that is needed to make phone calls and run applications without any waiting time.
SmartShare System has already helped out many customers obtaining excellent results with their hosted application.